Walk-in customer service is available daily (Monday-Friday) during normal business hours from 8:30am to 4:30pm.


***LICENSE PLATE DROP-OFF is available during business hours. Only VIRGINIA plates can be surrendered. You DO NOT need an appointment to drop-off license plates. Please come inside and drop them in the BLUE bucket just inside the glass door (facing the parking lot).  License plates will be processed the same business day if dropped off by 4:15pm and receipts will be mailed to the customer address on file.  License plates dropped off after 4:15pm or over the weekend (after 4:15pm on Friday) will be processed the next business day. If your registration has a full six months or more remaining before it expires then you may qualify for a partial refund which you should receive within 30 days. If the vehicle has been SOLD, please write the sold date on the plates or attach a note so we can apply it to your record.


  • Vehicle Titles and Registrations: Original titles (with or without liens), substitute titles and replacement titles
  • Registrations: Original registrations, renewals (including fleets), transfers, re-issues, and plate surrenders
  • License Plates: Specialized and personalized plate orders, including the issuance of motorcycle, permanent trailer, truck, taxicab and local government use plates
  • Permits and Placards: Handicapped parking placards, trip permits and overload permits
  • Transcript Requests: Driver and vehicle transcripts
  • Voter Registration Applications


  • Issue, renew or replace Driver’s licenses, Learner’s permits, Identification cards, CDL permits or Veteran’s Identification cards
  • Change the name or address on your Driver’s license, Learner’s permit, Identification card or CDL permit
  • Accept payment for license reinstatement fees, fines or tickets
  • Issue Vital Records, such as: birth, death, marriage and divorce certificates
  • Verify insurance or handle insurance monitoring issues, such as SR22 or FR44
  • Process ANY online or franchise dealership work
  • Process mechanic or storage lien titles
  • Process BOAT titles
  • Issue hunting or fishing licenses

 Virginia DMV CSCs (“full service” offices) are open every day (Monday – Saturday) for walk-ins and appointments. For more information or to schedule an appointment at those locations, go to: www.dmvnow.com or call 804-497-7100.